If you’re dealing with sudden roof damage, here’s what you can do immediately to stay safe and prepare for next steps:

1. Stay safe and avoid dangerous areas.
   Don’t attempt to climb on the roof or move large debris yourself. If you see active leaks, falling drywall, or structural sagging, leave the area and ensure everyone in the building stays safe.
2. Document the damage.
   Take photos or videos of the affected areas—both inside and outside—if it’s safe to do so. This documentation will help with your insurance claim later.
3. Cover interior belongings if possible.
   Use buckets to catch water, and move or cover furniture and valuables with plastic sheeting or towels to minimize further damage while you wait for professional help.
4. Call United.
   We’ll be on the way within 24 hours. Our team will assess the damage, provide temporary stabilization if needed, and begin outlining a plan for repair and restoration.